FAQs
Yes – our translations are recognised by all Australian
authorities. We advise customers to check with the relevant consular
authority regarding requirements for recognition overseas.
Yes - all our staff have NAATI accreditation (or recognition
in languages with a lower demand).
No – we translate from any copy that we receive and attach
it to our translation. It will be up to you to prove to the relevant
authority that the copy is genuine.
No – only a Justice of the Peace can do that, or any other
officer with similar official standing, e.g. a solicitor, judge,
some bank managers and police officers.
We guarantee that we use only qualified language experts whose
work is double-checked. If we make a mistake, we will correct
it. We work under the Australian Trade Practices Act
which protects you as a consumer.
We charge by the number of English words. Our rates depend on
the complexity of the source text. Simple personal documents are
charged at a fixed rate. Please fax or e-mail us a sample of your
text for an obligation-free quote.
If you have any other questions, please do not hesitate to email
us.
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